Project of the Year (total budget > £250K)
The judges will be looking for technology projects that demonstrate delivering value to the customer, effective management and delivery approaches. Measurements of success, including metrics, are critical components of any submission. For this category the total spend for the project is over £250K.
Project of the Year (total budget < £250K)
This award recognises technology projects that demonstrate delivering value to the customer, effective management and delivery approaches. Measurements of success, including metrics, are critical components of any submission. For this category the total spend for the project is up to £250K
Best Technology 'For Good' Project
This award is aimed at organisations who are using technology to positively improve the lives of others. Perhaps you have enhanced access to information, created an environment for people to communicate, developed a product that has enabled access to care or has enhanced the world we live in. Whatever it is – we want to hear about it!
We are looking for an organisation that has delivered top quality services or products to their customers, in the most efficient way possible. Please include before and after data/metrics to support your submission.
Delivering Excellent Customer Experience
This award recognises technology divisions who put their customers at the heart of everything they do, anticipating customer needs, tailoring business processes to best serve customers and exceeding their expectations.
Continuous Service Improvement
Your submission should demonstrate clearly how the team has worked together to constantly improve customer service and how they have created an environment of ongoing commitment to the continuous improvement of service in support of organisational objectives.
Turning Data into Insights
This award recognises a team that has been successful in helping an organisation make better decisions due to improved business insights. Please share how you did this through data including previously unharnessed data, tools and business knowledge. The outcome may be cost savings, improved margins and competitive advantage.
Artificial Intelligence/Machine Learning Project of the Year
This award recognises the successful deployment of Artificial Intelligence and/or Machine Learning to address business productivity and efficiency. Please show us how you have driven meaningful change or spearheaded innovative projects and used this technology to engage with your customers or employees, to automate business processes or gain insight through data analysis.
Excellence in Application Modernisation
This award recognises an organisation that has transformed its application landscape in order to better position their business to adapt at speed to changing requirements. Please describe the starting point of this transformation, the need for change, the approach taken and your successes to date, while also describing the potential future plans.