Project of the Year (total budget > £250K)
The judges will be looking for technology projects that demonstrate delivering value to the customer, effective management and delivery approaches. Measurements of success, including metrics, are critical components of any submission. For this category the total spend for the project is over £250K.
Project of the Year (total budget < £250K)
This award recognises technology projects that demonstrate delivering value to the customer, effective management and delivery approaches. Measurements of success, including metrics, are critical components of any submission. For this category the total spend for the project is up to £250K
Agile Project of the Year
This category recognises outstanding projects that have been delivered using effective Agile methodologies and /or approach that can successfully demonstrate how this has created business benefit.
This category honours an organisation that has successfully addressed a compelling operational need or challenge and through that achieved higher productivity or improved speed of delivery. Please show how you found the optimum balance between cost and service quality and have utilised technology and business processes in the best possible way.
Delivering Excellent Customer Experience
This award recognises technology divisions who put their customers at the heart of everything they do, anticipating customer needs, tailoring business processes to best serve customers and exceeding their expectations.
Continuous Service Improvement
Your submission should demonstrate clearly how the team has worked together to constantly improve customer service and how they have created an environment of ongoing commitment to the continuous improvement of service in support of organisational objectives.
Turning Data into Insights
This award recognises a team that has been successful in helping an organisation make better decisions due to improved business insights. Please share how you did this through data including previously unharnessed data, tools and business knowledge. The outcome may be cost savings, improved margins and competitive advantage.
Artificial Intelligence/Machine Learning Project of the Year
This award recognises the successful deployment of Artificial Intelligence and/or Machine Learning to address business challenges. Please show us how you used this technology to creatively engage with your customers or employees, to automate business processes or gain insight through data analysis.
Excellence in Application Modernisation
This award recognises an organisation that has transformed its application landscape in order to better position their business to adapt at speed to changing requirements. Please describe the starting point of this transformation, the need for change, the approach taken and your successes to date, while also describing the potential future plans.