Tell us about a noteworthy and successful technology refresh project that has taken place in your organisation. You may have refreshed vital infrastructure, changed a core business application such as HR or a Financials system. Productivity tools may have been revitalised or the technology platform for your digital products. Detail how this important refresh made tangible improvements to your business, core capabilities, stability or security.
Outline objectives, impact, and activities involved
Describe the concept of the project (either the approach or the solution) and its level of innovation.
Value to the Business *
Describe how the project / team / initiative has enabled the business to meet its objectives. Clearly demonstrate impact on ROI, KPIs, and any sustainable improvements to the process, operations, or service.
Capabilities & Features *
Describe the business capabilities delivered and the specific features of the solution. Demonstrate how these have delivered significant business benefits and the potential scale and sustainability.
Quality of Implementation *
Describe the processes / governance / communication methods / testing and evaluation / training used to manage time and budget whilst managing risk.